1. Check the status of the task

   Open the Urchin Configuration GUI and select the following window: Configuration -> Scheduler -> Task History. From this view you will see a Status column. Each item in the “Status” column is a clickable link. The link will open a window that displays the process status when Urchin attempted to process the log file for that profile. Stuck tasks will normally appear as running with a date in the past.

2. SSH to server.
3. Stop Urchin daemons with one of the following:
   /etc/init.d/urchin stop
   /usr/local/urchin/bin/urchinctl stop
4. Change directory to the urchin utils directory:
   cd /usr/local/urchin/utils
5. Run the following commands, replacing profilename with the selected profile name:
   uconf-driver action=set_parameter table=task name="profilename" cr_runnow=0
   uconf-driver action=set_parameter table=task name="profilename" ct_runstatus=2
   uconf-driver action=set_parameter table=task name="profilename" ct_completed=0
   uconf-driver action=set_parameter table=task name="profilename" ct_status=1
   uconf-driver action=set_parameter table=task name="profilename" ct_lockid=0
6. Restart the Urchin daemons with one of the following:
   /etc/init.d/urchin start
   /usr/local/urchin/bin/urchinctl start

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